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Crisis Care Worker

(Richland County School District)

Employed By: Southwest WI Workforce Development Board
  PO Box 656
  1370 N Water Street
  Platteville, WI 53818-0656
Contact: Danielle Thousand, Business Manager (608) 342-4224

Reports To: Richland School District
  1996 US Highway 14
  Richland Center, WI 53581
Contact: Director of Student Services (608) 647-6106

Location: Richland County Health and Human Services, Community Services Building
  221 W. Seminary Street
  Richland Center, WI 53581
Contact: Myranda Culver, Manager of Programmatic Services (608) 649-5792


To work intensively with students in a state of crisis who are unable to function effectively in the school setting and to provide supports for students to help these students deal with their crisis and crisis related problems.


The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required or assigned.

  • Provide personal counseling and/or secure other counseling services and supportive services for students in grades 4 K – 12 referred to him/her and/or as being in a state of crisis.

  • Maintain a client treatment caseload including: clinical assessment, diagnosis, treatment planning, therapy sessions/contacts, case management/service facilitation activities, psychosocial rehabilitation services, treatment documentation, correspondence, scheduling, and coordination with other staff and client’s families.

  • Maintain and continually update a directory of referral services for utilization in a variety of crisis situations and then to serve as a liaison between the student; the school district and these agencies.

  • Make himself/herself available, by phone and/or for personal conference, to students in crisis during school hours. Insure all parental consent forms and acknowledgments, DHS 34 protocols and Richland County Health and Human Services screening and documentation procedures are completed when meeting with students for crisis services.

  • Meet with parents and families of students in crisis when such meeting(s) would be beneficial and help set up supportive services for these parents when requested. Work with the other community support agencies to help parents of district students cope with family problems affecting their children. Report student abuse and follow up on action taken by the community agencies to whom the referrals were made.

  • Serve as school crisis team member as, student at risk staffing, teen pregnancy staffing, student abuse staffing, and student drug/alcohol and other addiction abuse staffing when requested.

  • Serve as an Outpatient Mental Health Therapist as an extension of Richland County Health and Human Services DHS 35 Certification and DHS 34/DHS 75 Certifications. Follow all Richland County Health and Human Services policies and procedures when working with students and families to include client rights forms and agency documentation/billing forms.

  • Attend weekly or biweekly clinical supervision with Richland County Health and Human Services Manager of Programmatic Services or designee.

  • Work closely with the building level guidance counselor(s) and administrator and keep them informed, to the extent the crisis case worker feels possible, about the progress being made with students from that building with whom the case worker is working.

  • Keep the Director of Student Services informed of current cases, progress of cases, disposition of cases, and problem areas in this area of the student services program.

  • Maintain the necessary records for the operation of the crisis program and maintain the confidentiality of records protected by law.

  • Comply with applicable federal and state laws, administrative rules, established Richland County Health and Human Services procedures and accepted professional standards.

  • Completes training hours with full licensure within 48 months of hire.

  • Work closely with the Director of Student Services and the school attorney when dealing with students in crisis to keep the district in compliance with state and federal mandates and law.

  • Keep the staff and public aware of, and informed about, the crisis service(s) and outpatient mental health services available to district students.

  • Attend conferences, workshops, classes approved by the Director of Student Services and the Manager of Programmatic Services to keep himself/herself current in the fields related to his/her areas of responsibility.

  • Represent the school district and health and human services on community multi agency committees related to student/family services when requested to do so by the Director of Student Services or the Manager of Programmatic Services; develop and foster good relationships between county health and human services and the school district.

  • Work to maintain the Drug Endangered Youth Protocols and MOU with Richland County Health and Human Services

  • Track and Maintain professional development records for staff in regards to Adverse Childhood Experiences (ACE’s) and Trauma Informed Care trainings.

  • Perform such other tasks as may be assigned from time to time by the Director of Student Services or the Manager of Programmatic Services.

  • Participates in on-going training, maintaining contemporary knowledge to ensure compliance with federal and state regulations.

  • Maintains the confidentiality of client information and protected health information as required by State and Federal regulations, including the Health Insurance Portability and Accountability (HIPAA) Act of 1996.


  • Master’s Degree in Social Work or related field.

  • Current State of Wisconsin License: Advance Practice Social Worker, Licensed Clinical Social Worker, Licensed Clinical Psychologist, Licensed Marriage and Family Therapist, Licensed Marriage and Family Therapist In-Training, Licensed Professional Counselor, or Licensed Professional Counselor In-Training.

  • Work experience with students in crisis, dysfunctional families, abused children, students at risk, etc.

  • Experience with community agencies and services serving school aged children, young adults, and families.

  • Demonstrated ability to relate well and work successfully with the public.

  • Such alternatives to the above qualifications as the Board may find appropriate and acceptable.

  • Working knowledge of computers, computer programs, typing, and data entry.

  • Current WI driver’s license and unlimited access to reliable transportation.

Job performance will be evaluated by the Director of Student Services in collaboration with the Manager of Programmatic Services yearly, and a conference held with the crisis case worker to discuss the evaluation.

This 40 hour/week position is fully funded by the Richland School District for the 2018/2019 school year under the clinical supervision of Richland County Health & Human Services. Anticipated employment term is October 1, 2018 – June 30, 2018.

Interested parties should submit a resume and cover letter to swwdb.jobs@swwdb.org no later than close of business on October 19, 2018.

Southwest Wisconsin Workforce Development Board (SWWDB) is an Equal Opportunity Employer & Service Provider.

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