Left to Right: Beckman Mill (Beloit), House on the Rock (Spring Green) & Grange Mall (Evansville) Left to Right: Boscobel Heritage Museum, Grant County Court House, Don Q Inn in Dodgeville Left to Right: Beloit Snappers, Brodhead Historical Museum, Zonta Park & Municipal Building in Beloit Left to Right: Badger Mine & Museum in Shullsburg, Ten Eyck Apple Barn in Brodhead, Milton House in Milton Left to Right: Old Water Tower in Clinton, Riverside Park in Beloit, Thresheree in Edgerton Left to Right: Lake Montesian in Monticello, Cassville Ferry, The Point in Potosi

Veterans Services Benefits Specialist II

Richland County is seeking a Veterans Service Benefits Specialist II to perform and assist with services and advocacy of Veterans’ benefits to beneficiaries, dependents, and interested community members. This position will be contracted through the Southwest Wisconsin Workforce Development Board (SWWDB).

This part-time position will start between $11.00 and $14.50 per hour based on experience.

A two-year related degree or two years qualified work experience is preferred. A valid driver’s license, proof of insurance, and reliable transportation are also required.

Please email a cover letter and resume to: swwdb.jobs@swwdb.org by 4:00 p.m. on May 29, 2019. Questions regarding the position may be directed to Danielle Thousand at 608-342-4220, ext. 224.



Full Position Description

Department: Veterans Service Office

Position Title: Veterans Services Benefit Specialist II

Pay Rate: $11.00 – 14.50 based on experience

Direct Supervisor: Veterans Service Benefits Specialist I


Purpose of Position:
The purpose of this position is to perform and assist with services and advocacy of Veterans’ benefits to beneficiaries, dependents and interested community members. The Veterans’ Benefits Specialist II also assists with administrative office duties and frequently assumes such roles as office secretary, office receptionist, claims worker, veterans advocate, liaison, and office director in the absence of the department head.


Essential Duties:
The following duties are expected of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  • Assists with the preparation of Veterans’ Benefits applications and correspondences
  • Advises veterans and beneficiaries regarding state and federal benefits and advocates on behalf of veterans and beneficiaries to appropriate third parties of interest
  • Receives, processes, enters data and safeguards confidential information in accordance with HIPAA law and county policy
  • Assists in providing information to veterans, beneficiaries, and third parties, regarding official documents, recorded documents, vital records, and legal information regarding VA benefits and programs.
  • Performs bookkeeping/financial activities and may be required to close loans with Wisconsin Department of Veteran’s Affairs
  • Assists in handling, processing, scanning, entering and distributing vital records
  • Assists in implementing office policies. Assesses office needs and recommends policy changes
  • Assists in assuring office policies are carried out according to federal, state, and county rules and regulations
  • Assists in claim development; provides rational and effective arguments and assist in gathering supporting documentation, evidence and medical opinions
  • Prepares affidavits and notarizes official documents
  • Maintains office inventory of supplies, flags, and flag holders and is responsible for ordering within budget constraints
  • Performs duties in his/her absence


Minimum Training, Experience, and Qualifications Required to Perform Essential Job Functions:

  • Two year related degree or 2 years qualified office experience. Familiarity with computer and software applications
  • Prefer exposure to medical/health related topics and ability to communicate effectively and work with people
  • A valid driver’s license and access to an insured vehicle


Physical Requirements:

  • Ability to operate a variety of office equipment and machinery with some requiring complex and rapid adjustments, including computer terminal, telephone, fax machine, calculator, photocopier, and TV/VCR
  • Ability to coordinate eyes, hands, feet, and limbs in performing slightly skilled movements
  • Ability to exert very moderate physical effort from sedentary to light work, typically involving some combination of stooping, kneeling, crouching and crawling, lifting, carrying, pushing and pulling up to 20 pounds
  • Ability to recognize and identify degrees of similarities or differences between characteristics of shapes, sounds, and objects associated with job related objects, materials, and tasks
  • Ability to sustain prolonged visual and mental concentration
  • Ability to communicate orally and in writing with others


Environmental Adaptability:

  • Ability to work under generally safe and comfortable conditions where exposure to environmental factors such as hazardous conditions or exposure to disease may cause discomfort, but pose little risk of injury, and are present only in unusual situations

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